Contact Us
Thank you for visiting trueseedsupply. We provide customer support for indoor wall lighting fixtures, including bathroom wall sconces, vanity lights, brass and chrome wall lights, rattan wall lamps, globe wall lights, mid-century linen shade sconces, smart LED wall fixtures, and related home lighting products.
Customer Support
- Email: support@trueseedsupply.com
- Typical Response Time: Within 24–48 business hours
- Business Hours: Monday–Friday, 9:00 AM – 6:00 PM Pacific Time, excluding U.S. federal holidays
Our support team helps with product questions, sizing and mounting assistance, order status, shipping updates, returns, exchanges, damaged deliveries, missing parts, payment questions, and privacy requests.
Business Information
Legal Business Name: trueseedsupply
Website: https://trueseedsupply.com/
Business Mailing Address:
trueseedsupply
4350 Raley Blvd
Sacramento, CA 95838
United States
Product Support
We can help with common questions about:
- Bathroom wall sconce and vanity light dimensions, finish options, and set-of-two spacing
- Brass, chrome, brushed nickel, rattan, and linen shade product details
- Mounting type, wall box compatibility, and package contents
- Bulb base requirements and general indoor use recommendations
- Damaged glass shades, missing hardware, and incomplete shipments
- 30-day postage-paid return authorization, refund status, and exchange availability
How to Get Faster Help
To help us resolve your request quickly, please include:
- Your order number
- The email address used during checkout
- The product name, finish, size, style, or variant
- Vanity width or mounting measurements if the issue involves fit
- A clear description of your question or issue
- Photos of the product, packaging, shipping label, and visible damage if applicable
- Your preferred resolution, such as replacement, return, refund review, missing part help, or tracking assistance
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, incomplete, or incorrect, contact us within 7 days of delivery and before installation. Keep all packaging until the issue is resolved. Photos of the packaging are required for carrier claims and replacement review.
Installation and Safety Notice
Lighting fixtures should be installed by a qualified electrician in accordance with local electrical codes. Confirm wall box support, voltage compatibility, damp or wet location ratings when needed, and safe bulb selection before installation. Our customer support team can assist with product guidance but cannot provide on-site electrical work or guarantee fit for every vanity, wall box, or room layout.
Return Address Notice
Do not send returns directly to the business mailing address unless our support team instructs you to do so. Returns must be sent to the designated warehouse or inspection location using the prepaid return label we provide. Unauthorized returns are delayed, refused, or returned to sender.
Privacy and Data Requests
For privacy requests involving personal data access, correction, deletion, or marketing opt-out questions, contact us at support@trueseedsupply.com.
Important Security Notice
Please do not email credit card numbers, card security codes, passwords, or other sensitive payment details. Payments should only be made through the secure checkout page on the trueseedsupply website.