Payment Methods
At trueseedsupply, we are committed to providing a secure, transparent, and convenient checkout experience for customers purchasing indoor wall lighting fixtures, including bathroom wall sconces, vanity lights, brass and chrome wall lights, rattan wall lamps, globe wall lights, mid-century linen shade sconces, smart LED wall fixtures, and related home lighting products.
We use trusted third-party payment processors to help ensure that transactions are encrypted and securely handled from checkout to payment confirmation.
1. Accepted Payment Methods
We accept secure online payments through the payment methods displayed at checkout. Accepted methods include:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Maestro
- UnionPay
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Major debit and credit cards supported through our payment processors
- Additional payment methods shown at checkout
PayPal, Apple Pay, Google Pay, and Shop Pay support linked cards, linked bank accounts, account balances, or installment options offered directly by those providers. Availability is controlled by the payment provider, not by trueseedsupply.
We do not directly store complete credit card, debit card, or banking information on our website servers.
2. Currency and Pricing
- All prices are displayed in USD (United States Dollars) unless otherwise specified.
- Product pricing includes the listed retail price for each lighting fixture or product set.
- Standard shipping within the United States is free. Optional expedited shipping upgrades selected by the customer are shown at checkout before payment confirmation.
- Applicable sales tax is calculated based on shipping destination and local regulations.
- Discounts, promotional codes, newsletter offers, bundle pricing, or seasonal sale pricing will be reflected before final payment authorization when valid.
Please note that card issuers or payment providers apply currency conversion fees, foreign transaction fees, or other charges beyond our control.
3. Payment Authorization
All orders must be fully authorized and successfully paid before order processing begins. To protect customers and our store, transactions go through payment verification, fraud screening, address review, and security checks.
Additional verification is required for:
- Large lighting orders or unusually high order quantities
- Billing and shipping address mismatches
- Repeated declined payment attempts
- Unusual transaction activity
- Orders flagged by payment or fraud prevention systems
We reserve the right to cancel or refuse any order that appears unauthorized, suspicious, inaccurate, or inconsistent with standard purchasing behavior.
4. Payment Security
Transactions are processed using secure encryption technologies, including SSL/TLS protection where supported. Payment processing is handled by established third-party payment providers that maintain industry-standard security practices and compliance protocols.
Your financial data is transmitted securely and is subject to the privacy and security policies of the payment processor used during checkout.
5. Unsupported Payment Methods
We currently do not accept:
- Cash on Delivery (COD)
- Personal or business checks
- Money orders
- Bank wire transfers
- Offline manual payments
- Gift cards as payment unless specifically issued and accepted by our store
- Cryptocurrency payments
Please only complete payment through the secure checkout page on the trueseedsupply website.
6. Failed or Declined Payments
If your payment is declined or fails during checkout, your order will not be processed until payment authorization is successfully completed.
Please verify that card details are entered correctly, sufficient funds or credit are available, the billing address matches your payment method, your card issuer permits online transactions, and any verification requests from your bank or payment provider have been completed.
If issues persist, please contact your payment provider or reach out to us at support@trueseedsupply.com.
7. Order Confirmation
Once payment is successfully authorized, you will receive an order confirmation email. Receiving an order confirmation does not guarantee shipment. Orders are canceled or adjusted when inventory is unavailable, pricing or technical errors occur, address information is invalid, verification fails, or fraud concerns are confirmed.
8. Refund Processing
Approved refunds are issued to the original payment method used during checkout. Refund posting takes 5–10 business days after processing based on PayPal, Apple Pay, Google Pay, Shop Pay, credit card issuer, and bank timelines. For complete refund eligibility details, including our 30-day postage-paid return terms, refer to our Returns & Refund Policy.
9. Chargebacks and Payment Disputes
If you believe there is an issue with a payment or transaction, please contact us before initiating a PayPal dispute or chargeback. We are committed to reviewing legitimate customer concerns promptly and fairly.
When a dispute is opened, we provide supporting transaction records, including order details, payment authorization records, shipment tracking information, delivery confirmation, return records, and customer communication records.
10. Fraud Prevention Measures
To support safe purchasing of home lighting products, our store uses automated and manual fraud detection systems. Orders identified as high-risk are delayed, held for verification, canceled, or refunded for security reasons.
11. Contact Information
For payment-related inquiries or assistance, please contact:
trueseedsupply
support@trueseedsupply.com
4350 Raley Blvd
Sacramento, CA 95838
United States